Last week, I had the pleasure of participating in a daylong Summer Institute program presented by the New England Chapter of the Association for Conflict Resolution (NE-ACR). We were treated to a rich day of skills building from StageCoach improv. Specifically, we were part of their Conflict Resolution Interactive Skills Program (CRISP), a customized “set […]
“Aha” Moments in Mediation
Earlier this month, the Connecticut Bar Association’s Alternative Dispute Resolution (ADR) Section enjoyed a presentation by Charlie Pillsbury and Brenda Cavanaugh about their role in the mediation of a dispute over Tweed New Haven Regional Airport. Brenda remains Associate Director at Community Mediation, Inc., of New Haven, CT. Charlie was Executive Director of Community Mediation, […]
Lions, Lambs, and Mediation Misconceptions
We’ve all heard about March coming in like a lion and going out like a lamb. Some think — mistakenly — that mediation is the same. They avoid mediation because they fear they are expected to come into it like a lion, in strength, and finish the process like a lamb, in weakness. In fact, […]
Rotary of Woodbridge, Connecticut Mediation Talk
Last week, I had the pleasure of speaking to the Woodbridge, Connecticut Rotary Club about mediation and conflict management. We discussed tips for preventing conflict, reducing conflict, and resolving conflict. One particular point stood out. I often talk about the great dangers that accompany the great benefits of email. We’ve all heard about the huge […]
Thoughts on Mediation and “On Apology”, Part II
Tiger Woods’ recent mea culpa led to a number of comments and critiques. One of the most interesting analyses came in a New York Times article on Sunday, “I Apologize. No, Really, I’m Serious, I…” by Paul Vitello. In it, he notes the work of Dr. Aaron Lazare, the author of “On Apology”, which focuses […]
Thoughts on Mediation and “On Apology”, Part III
Tiger Woods’ recent mea culpa led to a number of comments and critiques. One of the most interesting analyses came in a New York Times article on Sunday, “I Apologize. No, Really, I’m Serious, I…” by Paul Vitello. In it, he notes the work of Dr. Aaron Lazare, the author of “On Apology”, which focuses […]
Thoughts on Mediation and “On Apology”, Part IV
Tiger Woods’ recent mea culpa led to a number of comments and critiques. One of the most interesting analyses came in a New York Times article on Sunday, “I Apologize. No, Really, I’m Serious, I…” by Paul Vitello. In it, he notes the work of Dr. Aaron Lazare, the author of “On Apology”, which focuses […]
Thoughts on Mediation and “On Apology”, Part I
Tiger Woods’ recent mea culpa led to a number of comments and critiques. One of the most interesting analyses came in a New York Times article on Sunday, “I Apologize. No, Really, I’m Serious, I…” by Paul Vitello. In it, he notes the work of Dr. Aaron Lazare, the author of “On Apology”, which focuses […]
“He Shouldn’t Have to be Told…”
A few days ago, a party to a conflict described to me the root of the problem, from this person’s perspective: “He shouldn’t have to be told; he should know.” This concept is a common one in conflicts involving people with ongoing relationships: business partners or co-workers, families struggling to manage jointly-held assets, families grappling […]
Tip on “Women Entrepreneurs, Why They Are Taking The Lead”
I was delighted to have my tip, “Women Smooth Ruffled Feathers”, chosen as one of 95 published on August 25, 2009 in the Toilet Paper Entrepreneur’s blog. The introduction to the piece states: “The biggest change ever in entrepreneurship is occurring right now. For centuries men have lead the entrepreneurial frontier. But, for a multitude […]
