On Friday, August 7, 2009, I am scheduled to be interviewed by Barry Moltz on his talk radio program, Business Insanity Talk Radio. He describes the show’s focus as “the craziness of small business” — what “makes it exciting, interesting, and totally unpredictable.”
The show broadcasts at 9:00 Central Time at www.blogtalkradio.com. Barry has titled the show “The Art of the Apology” and poses the question to listeners: “Do you know how or when to apologize in business so it is heartfelt and effective?”
Tune in (click in?) and listen to a lively conversation about conflict, how to resolve it, and how to apologize wisely.
